Shipping Information:

Shipping of your order:

Any order placed before 12:00P.M. Eastern Standard Time (CST) will be shipped the same business day, if we have the part(s) in stock and if your method of payment clears through our accounting process (i.e. credit card does not decline, your billing and shipping addresses verify, etc.)

Any order placed after 12:00 P.M. Eastern Standard Time (CST) will not be shipped until the following business day. Saturday, Sunday, and all U.S. Legal Holidays are not considered a business day.

If you are using your credit card, please note that TTC Performance Products can ship only to an address we can verify with your credit card company. If you wish to ship to an address other than your billing address, you must add your shipping address onto your credit card account before we can process your order. To speed up the address verification process we encourage you to add your shipping address to your credit card account before you place your order with us. Failing to do so will result in our inability to verify who you are and your order will be delayed. To add your shipping address please call the customer service number (usually located on the back of your credit card) and speak with a customer service representative. Ask him / her to “add an alternate shipping address to the notes section” of your account. We have found most credit card companies are familiar with this process and can have your shipping address added easily and immediately. Please note that we have found many debit card banks refuse to assist you, their customer. They refuse to add an alternate shipping address to your account, and because of this you will be unable to ship to an address other than your billing address. However, some debit card banks are customer service oriented, so we encourage you to give them a call and ask. Remember, we will not ship your order to an address we can not verify. This is for your protection as a credit card holder!

Refund, Returns and Cancellation Policies:



All returns must be within 30 days of the date of invoice. All returned products must be in original, unopened, & resalable condition, identical to the condition that it was received in, with all original documentation, boxes, etc. All returns are subject to a 25% restocking fee.

There are no returns on used parts, closeouts, or special order items. Special order items include, but are not limited to: Wheels, Body Kits, Custom Engine Parts, and any JDM (Japanese Domestic Market) item. All returns must arrive at the TTC Performance Products office as listed below within 30 days of the date of your original invoice.

Make sure to insure the product when you ship it back to the TTC Performance Products office. If we receive an item that was damaged, or your package is lost by the Courier, you will receive no credit from TTC Performance Products and you must take up the damage claim with the Courier. You assume all responsibility associated with processing an insurance claim with the Courier you select.

All returns must have an RGA (Returned Goods Authorization) number on them or we will refuse the shipment! To get an RGA number, call us at 757-339-7915.

If you are using UPS, FedEx, Airborne, or the U.S. Postal Service, then your return is shipped as follows:

TTC Performance Products RGA # xxxxx (provided by us) 3842 Waterview Loop Winter Park, FL 32792

Frequently Asked Questions:

Answer any questions that buyers are likely to have such as how they can check an order’s status, how can they contact you if they have immediate questions, or what shipping options your store offers.

Cancellation Policy:

All cancellations within 1 week of purchase are subject to a 5% cancellation fee. You cannot cancel an order once it has shipped. If an order has shipped and you do not want to keep the product(s), our return policies will apply if you return the part(s) or refuse the shipment(s). You also cannot cancel an order that is noted as a "Special Order".

The following exceptions apply. If you meet one or more of the following exceptions we will not charge you a cancellation fee.

The products ordered are to be shipped ground, they have not shipped yet, and over one week (at least 8 complete days) has passed since you placed your order.

The products ordered are to be shipped expedited (air shipping), they have not shipped yet, and over one business day has passed since you placed your order.

You were advised from TTC Performance Products that we will be unable to ship the products within the timeframe specified in options 1 or 2 even though the timeframe has not passed yet.

You were notified from TTC Performance Products that the price on the product changed after you placed your order and you wish to cancel the order rather than pay the price increase.

You wish to substitute the parts on the order for parts of equal or greater value.

You wish us to keep a credit on file for you that you can apply to an order in the future.

International Orders: Any customer located outside the USA (defined as the 50 states) may not cancel their order after we have received payment, partial or full. If you do cancel you will receive no refund. International orders require us to order all your parts in specifically for you. We then collect all your parts here until your entire order is ready for shipment. Because of the extra time and effort required to fill an international order we do not allow any refunds. However, if you want to change one item for a different item, that is allowed if the original item is not a special order, wheels, or a body part. Please note that if we paid to ship the original item to TTC that you will be responsible for the shipping cost of that item to TTC. You will also be responsible for the shipping cost of the new item you want to order to get the item from the manufacturer to TTC Performance Products.

Wholesale / Dealers: Any order your company cancels will be credited to your account as company credit. We do not offer credit to your credit card or a check refund.



Invoice Policy:

Should there be a pricing mistake on your invoice, you have 30 days from the original date of the invoice to have it corrected. You will receive a copy of your invoice in your e-mail within 24 hours of placing your order. If you do not, please contact us. It is your responsibility to review it promptly and make certain you agree with all information on it. After 30 days of the invoice being generated, TTC Performance Products will not be responsible for any errors, including pricing errors. If you believe you have been overcharged, you must contact us within the first 30 days and we will correct it quickly and credit you accordingly if you have indeed been overcharged. This same policy applies to Credits. If you have been incorrectly credited, you have 30 days to contact us. After that time, no review will be given to your Credit and no adjustment will be due you.

Use of products we sell:

Most of the items sold through TTC Performance Products are for racing and off-road use only and should never be used on public streets or highways. Please check your local, state, & federal laws regarding such use.

TTC Performance Products is not responsible for any damage any product we sell may cause you, your vehicle or other vehicles or persons.

All products sold by TTC Performance Products are intended solely for use on USA-specification vehicles, unless specifically noted on a particular product. We make no guarantee that any parts we sell will fit or work on a non-USA specification vehicle.

TTC Performance Products makes no guarantee a part we sell will fit with any other aftermarket parts you have obtained from us or any other source. Modifying your vehicle sometimes requires unforeseen work that will cost you extra time and money, as well as inconvenience you. If you are not prepared for this please do not modify your vehicle.

Accounting Policy:

There will be a $25.00 fee on all returned checks, per incident. All lawsuit expenses towards collecting bad debts are the buyer's responsibility.

There is an additional $25.00 fee that our bank imposes on us for every returned check, so each returned check to TTC Performance Products will cost you $50.00 extra.

We will absolutely pursue all collections to the fullest extent of the law!

Shipping of body kits, international shipments, and anything shipped with an LTL courier:

If you order large products (body pieces such as bumpers, hoods, doors, trunks, etc.), motors, shortblocks, longblocks, etc. that are shipped with an LTL (Lighter Than Load) courier it is very important you read and understand these terms. If you are an international customer and you will be making a purchase from us, it is very important you read these terms.

LTL and International couriers are not like UPS and FedEx. When you give your signature on an LTL or International waybill or other form or paper, you are signing a legal contract. This contract says that the products have arrived undamaged and that you nor the shipper will make any claim for damage at a later time. It is very important that you inspect every package and every part fully before signing this paper. After you sign, we will not be able to get any money or replacement for any damage caused by the shipping company. TTC Performance Products will not be held responsible (financial or otherwise) if you sign for a package or packages and later discover it was damaged in transit. You will receive no refund, no partial refund, and no replacement of product(s). This is also true should you have someone else sign for you in your absence such as (but not limited to) your spouse, friend, family member, co-worker, or an agent acting on your behalf (body shop, mechanic, tuning shop, etc.). Both the person and ultimately you are responsible for inspection before signing. There are no exceptions to this. If there is something damaged, contact us immediately before signing anything. TTC Performance Products will not be liable for your failure to contact us.



Typographical Errors:

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from the supplier or manufacturer. TTC Performance Products reserves the right to refuse or cancel any order placed for product listed at the incorrect price. TTC Performance Productrs reserves the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, TTC Performance Products. shall immediately issue a credit to your credit card account in the amount of the charge and you will be given the option to purchase the item at the correct price or cancel it.



Labor Fees Incurred:

You agree to hold TTC Performance Products harmless for any and all labor incurred involving the installation, repair or maintenance of any item purchased from TTC Peroformance Products. TTC Performance Products is not responsible for any damaged parts or additional labor necessary to repair a vehicle resulting from items purchased from TTC Performance Products.



Other Legal Policies:

We reserve the right to notify you of other stipulations at a later time. Other conditions may apply as necessary.



By ordering from TTC Performance Products over the phone, e-mail, standard mail, fax, AOL Instant Messenger, or by our online catalog / website, you are agreeing to and accepting all of the terms and conditions stated above.